Data Controller
Thermes de Noirmont
Vieille Rue 25, 1450 Cortil-Noirmont (Chastre), Belgique
E-mail : info@thermesdenoirmont.be
Téléphone : 0471 50 14 50
Personal Data Collected
We collect the following data only when you voluntarily provide it through our contact form:
- First and last name
- Email address
- Phone number (optional)
- The content of your message
- Purpose of your enquiry
Purpose of Processing
Your data is used exclusively to:
- Respond to your requests for information or bookings
- Follow up on your enquiry
We never share your data with third parties for commercial purposes.
Legal Basis
The processing of your data is based on your consent (Article 6.1.a GDPR) when you complete our contact form, as well as on our legitimate interest (Article 6.1.f) in the proper functioning of our site.
Retention Period
Data collected via the contact form is retained for a maximum of 12 months, after which it is deleted.
Cookies
Our site uses cookies to ensure its proper functioning:
- Functional cookies — necessary for the site to operate and to remember your cookie preferences.
- Google Fonts — our site loads fonts from Google servers (google.com, gstatic.com). Google may collect your IP address when these fonts load.
- Google Maps — our contact page embeds a Google Maps map, which may set cookies and transmit data to Google.
Vous pouvez gérer vos préférences en matière de cookies à tout moment via le bouton “Gérer les cookies” présent sur chaque page du site.
Third-Party Services
Our site uses the following third-party services:
- Salonkee — our online booking system. When you click “Book”, you are redirected to the Salonkee platform, which has its own privacy policy.
- Google Fonts — for displaying fonts.
- Google Maps — for displaying our location on the contact page.
Your Rights
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access — obtain a copy of the data we hold about you.
- Right to rectification — request correction of inaccurate data.
- Right to erasure — request deletion of your data.
- Right to restriction — request that processing of your data be limited.
- Right to object — object to the processing of your data.
- Right to portability — receive your data in a structured format.
To exercise these rights, contact us at info@thermesdenoirmont.be. We will respond to your request within 30 days.
Complaints
If you believe that the processing of your data does not comply with applicable regulations, you have the right to lodge a complaint with the data protection authority:
Data Protection Authority
Rue de la Presse 35, 1000 Bruxelles
contact@apd-gba.be
www.autoriteprotectiondonnees.be
Modifications
We reserve the right to modify this privacy policy at any time. The most recent version is always available on this page.
Last updated: April 2026